Course
Update or Change Microsoft Office 365 Profile Picture (365DP01)
Pioneer Systems
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Basic Digital Tools
Update or Change Microsoft Office 365 Profile Picture (365DP01)
Your photo will appear everywhere there's a profile photo circle in Microsoft Office 365. In this e-learning course, you will know how to update your Microsoft Office 365 Profile Picture and what to consider when uploading your photo. Learn...
Driving Innovation (BI005)
Leadership Learning Pathway
Driving Innovation (BI005)
Innovation is everywhere. Whether it’s advancement in tech or private companies achieving the first manned commercial spaceflight to the International Space Station. But in fact, these are only the “end product.” Innovation is the actual...
Problem-Solving (BI007)
Management - Learning Pathway
Problem-Solving (BI007)
Do you know what the world’s best-selling toy is? No, it’s not some new-fangled, shiny, or high-tech gadget. It’s actually the humble Rubik’s cube! That colourful 3D puzzle with problem-solving at its core. And despite the amount of...
Tone of Voice (CA004)
FCPA learning Pathway
Tone of Voice (CA004)
Think back to a time when someone shouted an instruction at you. Do you remember how it made you feel? If you were at a football field, maybe it was appropriate for them to shout at you, but what if they shouted at you in a quiet office?...
Email Etiquette (CA010)
Basic Communication Etiquette
Email Etiquette (CA010)
For many of us, email makes up the bulk of our professional communication on a day-to-day basis. And receiving an email with an impolite tone or a reply that doesn’t answer all of our questions can be frustrating. Email etiquette is like a code...
Building Trust and Rapport (CE004)
Coaching Essentials
Building Trust and Rapport (CE004)
Coaching is a brilliant tool that managers use to maximize staff potential. By using your relationship with employees, you can encourage them to learn. But, if you don’t have a reasonable relationship with your employees to begin with, you...
The Importance of a Mentor (CM004)
Business
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Management
The Importance of a Mentor (CM004)
Have you ever thought how nice it would be to have someone at work looking out for you? Someone who gives you advice and guidance as well as a high five when you do a good job? Well, that’s exactly what a mentor is. It’s someone with...
Using the Right Language (CSA01)
FCPA learning Pathway
Using the Right Language (CSA01)
Using the right language is like, really important man. ’Cos if you don’t then people might not respect you and stuff. That’s right. People will perceive you differently depending on the language you use. Be too conversational and relaxed,...
Nurturing Customer Relationships (CSA02)
Customer Service Applied
Nurturing Customer Relationships (CSA02)
Good customer relationships are worth their weight in gold. Without them, sales will be more difficult to close, and your business will start to fail. When customer relationships go bad, things can very quickly become toxic and your business...
Practicing Positivity (CSA03)
Customer Service Applied
Practicing Positivity (CSA03)
Positivity is great! When you’re positive, you lift everyone around you. You create positive energy that affects everybody you interact with, making everything you do seem easier. The opposite is also true. Negativity will make you unhappy and...

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